Imported By Poncho offers free shipping on all orders Canada wide with no minimum order requirement. Orders can only be placed to Canadian addresses at this time, we do not offer international shipping.
All orders will arrive within 7 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If you have any further questions regarding Imported by Poncho’s shipping policy, please don't hesitate to contact us at firstname.lastname@example.org.
Return and Warranty
As of right now Imported by Poncho does not offer returns on products as each item is handcrafted to be unique and memorable to each buyer.
NO WARRANTY. Imported by Poncho does not offer warranty on any items sold as it is difficult to find handcrafted identical items.
If you have any further questions regarding Imported by Poncho’s return policy, please don't hesitate to contact us at email@example.com.
Here at Imported by Poncho, we try out best to meet our customers expectations. You can always contact us for any special requests for color combinations or design requests for certain merchandise and we will try our best to accommodate.
Please contact us for any special requests.